CUSTOMER STATISFACTORY SURVEY.

Dear Valuable Customer,

Please take the time to complete this survey and let us know our performance met with your satisfaction. Please be as critical as possible to ensure we constantly improve our service. Your comments are of great value to us and are intended for the exclusive use of RMZ OILFIELD.This Feeback forms a part of our QMS continual improvement.

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Category POOR(3) MEDIOCRE(6) GOOD(9) EXCELLENT(10)
1 Offers high quality products and services
2 Offers good value for money
3 Offers delivery times that suit your needs
4 Keeps agreed upon delivery dates / Informs you of any delays
5 The sales representative understands your needs and your business
6 The sales representative takes initiatives and suggests solution
7 Gives fast and clear answers to inquiries
8 Provide technical support
9 Is a good co-operation partner
10 Product Performance
      
Additional Comments

Thank you for taking the time to complete this survey.Your feedback is not shared with anyone outside our firm; findings are used to improve our ongoing service to you.